Safety is our first priority in any trip, thus any trips operated by Multi-Country Asia Tours is carefully covered with the best-arranged accommodation and transportation. All of our tours are well-designed and prepared to minimize risk or unexpected things during the trip. As one of the best professional travel operators in Asia, we confidently ensure the safety of any individual, tour groups. Flexible alteration of itineraries: You can refer our tour itinerary suggestions, if they do not fit your taste, you can change some details in the tour or create a complete new tailor-tour by customizing base on your desires. Remember that alterations after payment of the deposit will involve in a sum of the fee which depends on third parties such as cruise operators, airlines, and hotels.
Multi-Country Asia Tours’ packages do not include Tourist Accident or Casualty Insurance in any destinations, and all insurance is not part of our package or customize or excursion. We highly recommend that tourists purchase full coverage travel insurance from their country of origin.
This policy applies to children based on the year of birth indicated in their passport.
Tour Package
Flight Tickets
Accommodations (includes hotel or vessel) and pre-arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond Multi-Country Asia Tours’ control. Every effort will be made to operate tours as planned.
Multi-Country Asia Tours offers 24/7 service with professional travel consultants being available. You can contact Multi-Country Asia Tours via the web form https://www.multicountrytours.asia/, email, chat-line. If you fail to receive any response from Multi-Country Asia Tours in regard of your tour status within 48 hours from the time you submitted the request for booking, modifying, or canceling a tour, please contact Multi-Country Asia Tours customer service center at [email protected] immediately to ensure that we are able to deal with your inquiry under the terms of our Term & Conditions.
Shall you feel unsatisfied with any service of Multi-Country Asia Tours, please notify your local tour guide or your travel advisor to avoid the potential for similar problems happening again during your tour. In the event of a complaint or claim for compensation, you must inform us by email, or facsimile in writing within 15 days from the end of your tour. Relevant receipts and substantiating evidence must be attached to the letter of claim. Multi-Country Asia Tours will not be liable for any claims made later than 15 days after the completion of your tour.
It’s noticeable that your luggage allowance within Asia countries is under 7 kg per guest. Excess baggage charges are the sole responsibility of the clients. Regulations within Asia countries specify that all suitcases must have a locking device attached. Failure to follow this regulation may result in refusal by airport staff to load suitcases onto the aircraft. Notice: The above language allowance not applied with budget Airlines.
Clients should take into account all travel risks and familiarize themselves with health requirements applicable to the areas they intend to visit. The clients are responsible for checking the safety and security conditions, vaccination, and other health requirements of governments in which destinations visited.
Multi-Country Asia Tours accepts no responsibility or liability whatever for the failure of clients to obtain appropriate documentation.
We would deeply regret your decision to cancel your Asia vacation packages; however, we realize that there are many valid reasons that this can happen. In the event of cancellation, we will refund any payment made to Multi-Country Asia Tours (less any cancellation fee that is applicable) within 14 days of our receipt of your written cancellation request. The cancellation fee will be calculated as follows:
After the trip has commenced, we are unable to refund any amount for unused services due to your willingness, early departure, late arrival, or missed days on tours.
Multi-Country Asia Tours reserves the right to modify or discontinue service to clients who behave illegally or objectionably toward its employees and agents. Offensive behavior includes behavior which is obscene, racially offensive or of a sexual nature.
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Unlock Asia’s Hidden Charms – Exclusively for Travel Professionals
Multi Country Asia Tours tailor-makes unique Asia tours, sightseeing adventures and interesting trips to help travelers explore Asia on their way. We are a passionate team of one hundred avid travelers who love to share our experiences of Asia with those looking for a more authentic travel experience.
Address
Head Office:
31A Van Mieu Street, Van Mieu - Quoc Tu Giam Ward, Hanoi, Vietnam
Hotline: +84 974 301 339